Office Coordinator

JOB DESCRIPTION:

• Customer Service (on average 30% of your time)
• Answer phone and take messages or redirect calls to appropriate colleagues

• Respond to emails or redirect emails to appropriate colleagues
• Respond to social media inquiries or redirect them to appropriate colleagues
• Greet and assist clients and other visitors when they arrive at the showroom
• Scheduling and Coordination (on average 20% of your time)

• Coordinate and schedule jobsite appointments with clients, stone fabricators, and other subcontractors
• Coordinate and schedule project material deliveries to job sites
• Maintain and keep project management systems up to date
• Data Entry (on average 30% of your time)

• Enter business expenses and ensure they are categorized correctly
• Review vendor invoice statements and reconcile discrepancies
• Enter all labor and material costs to specific design projects
• Enter and maintain client and vendor contact information within the CRM system
• Marketing (on average 10% of your time)

• Assist in keeping our social media presence updated and current
• Design posts to sustain readers’ curiosity and create buzz around new products
• Create engaging text, image, and video content
• Inventory Management (on average 10% of your time)

• Monitor inventory of office supplies and restock when necessary

Requirements

• Proven experience as office coordinator or in a similar role

• Solid time-management abilities with the ability to prioritize tasks
• Reliable with patience and professionalism
• Effective communication, including speaking, writing, and active listening
• A high degree of accuracy and attention to detail
• Prior experience using Microsoft Excel / Google sheet
• High school diploma; additional qualification in Office Administration is a plus

Benefits

• Work from home capabilities (2-3 days per week)

• The pay rate is competitive, negotiable, and based on experience
• Hourly rate
• 40-hour weeks + overtime when applicable
• 90-day probationary period (see if you like us, see if we like you)
• Health benefits after the probationary period
• Paid time off after the probationary period
• 401k Retirement Account
• Career Development (learn to become a Designer, Project Manager, etc.)
• Employee discounts on all products we sell