National Bank of Fujairah
Officer – New Customer Relations Jobs in Sharjah
1- Officer – New Customer Relations
Job: Full Time
Location: Sharjah, UAE
- To provide NBF customers financial services which exceed the customer’s expectations by delivering an unbiased, competent, and timely and problem free service.
- Improve on service levels at the branches. Take ownership of customer complaint until final resolution.
- Be a team player and contribute to achievement of goals based on the Key Performance Indicators, in the Branch. Also to support and coach new staff to make easier their assimilation in the NBF family & to achieve the assigned target / Financial & NON-Financial.
- Provide constructive and constant feedback on improvement of: products, services, processes which may either reduce cycle time or costs or enhance customer satisfaction.
- Degree / diploma in Commerce or equivalent would be preferred
- Thorough knowledge of products, services policies and processes of retail banking dept.
- Problem Solving skills, Communication skills, Ability to work under pressure.
- 2-3 years banking experience or experience in any other service industry.