Operations Assistant Jobs In Dubai | Nathan & Nathan

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Our client is a worldwide animal transportation company that provides everything you need for moving horses, relocating pets, and shipping valuable cargo, all the way from your doorstep to your destination. They offer customized services to make your international animal and cargo transport hassle-free. They are looking for an Operations Assistant to join their dynamic team in Dubai.

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Responsibilities

• Reporting to Team Leaders and collaborating with the operations team.
• Managing administrative tasks related to import-export operations, including communication with suppliers, agents, grooms, ministries, quarantine, vet departments, and other stakeholders.
• Ensuring clear and accurate communication within the company and with clients and partners.
• Accurate data capture and documentation to provide a professional service.
• Coordinating with third-party partners, booking shipments, and handling various administrative tasks as directed by the Operations Team.
• Being available on mobile during out-of-office hours and weekends due to the nature of the industry and international time zones.

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Requirement

• Working independently on assigned tasks and collaborating with the operations and finance team.
• Reporting directly to Team Leaders.
• Answering phone calls and responding to client and agent queries via email or phone.
• Coordinating extensively with airlines, agents, ministries, suppliers, grooms, and hotels.
• Managing quarantine processes in Dubai, Sharjah, and Abu Dhabi for import and export of animals.
• Updating air and road transport schedules.
• Handling data entry and capturing information for import and export shipments.
• Maintaining clear communication with all parties involved in each job.

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