1- Operations Ericsson Billing
Job: Full Time
Location: Dubai, UAE
We are now looking for a Second Level Operations Specialist that will be responsible for the coordination, management, execution and reactive maintenance activities that require a higher level of support than offered by the 1st level Operations. This person shall ensure that the services provided to customers are continuously available and performing to Service Level Agreement (SLA) performance levels.
- Help with Assurance support activities
- Handle incident management
- Assist with Problem management
- Perform system administration
- Bachelor level, in engineering (IT, Telecom) or
- Minimum experience required is 5+years in Operations Ericsson Billing.
- Experience in BSCS is required.
- 3-5 years’ experience of deploy system test and lead testing team.
- ISEB/ISTQB software testing qualifications would be an advantage