Order to Bill Specialist Jobs In Gdańsk | Accenture

Order to Bill Specialist Jobs In Gdańsk | Accenture

What will you do?

• Timely and accurately process orders and review issues related to automatically processed orders.
• Perform analysis and support resolution of issues related to incomplete orders and delivery blocks with internal teams and/ or customers.
• Receive and drive timely resolution of order-related customer queries and complaints.
• Perform validation and resolution of customer complaints including liaising with appropriate internal functions, customers, warehouse and/or carriers.
• Process and ensure that all return requests comply with Return policies including appropriate approval and documentation.

You will also maintain work relations with:

• External Customers.
• Supply Chain Management and other internal stakeholders
• Local Order to Cash Operations
• Shared Service Center Delivery Network O2C Operations.