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OTS Agent Jobs in Dubai | Radisson Hotels

Radisson Hotels

1- OTS Agent
Job: Full Time
Location: Dubai, UAE

Job Responsibilities:

  • Supports the smooth running of the guest relations department, where all aspects of the guest journey and experience are delivered to the highest level
  • Works as part of a team that maximizes guest satisfaction and comfort, delivering a positive and timely response to guest enquiries and problem resolution
  • Takes responsibility for the duties and tasks assigned to the role, ensuring that all work is carried out in a timely and professional manner
  • Delivers on departmental plans and objectives, where hotel initiatives & targets are achieved

Job Requirements:

  • Experience in guest relations within an international brand
  • Hands-on approach with a can-do work style
  • Commitment to delivering exceptional guest service with a passion for the hospitality industry
  • Ability to find creative solutions taking ownership for duties and tasks assigned

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