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Parts Advisor – Trade Counter Jobs in Dubai | Al Futtaim

Al Futtaim

1- Parts Advisor – Trade Counter
Job: Full Time
Location: Dubai, UAE

Description:

Parts Advisor – Trade Counter will find and assist in fulfilling customer requirement of parts and be able to supply as soon as possible his requirement and can advise related OEM & OES parts, batteries, and tires.

Job Responsibilities:

  • Handle complete parts sales process of walk-in and telephone customers from enquiry to sales order process to achieve monthly budgeted net sales.
  • Responsible for credit customer’s follow-up of payments as per credit terms and conditions granted to the customers.
  • Ensure to communicate and consume parts ordered on urgent orders as soon as parts received.
  • Collect retail customer data and feedback in the given format and convert them to service to generate additional revenue of labour and recalls.

Job Requirements:

  • Undergraduate or having Post-Secondary Diploma in Auto or Electro Mechanic Specialty.
  • A minimum of 2-3 years’ experience within spare parts operations, preferably at an automotive parts sales counter, familiarity with safety standards during work for people, machines and material
  • Ability to speak, write and read English to deal with supervisors and customers
  • PC literate; knowledge of SAP preferred ; relationship builder; the ability to build and maintain friendly, warm relationships with customers, good listener

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