Patient Coordinator Jobs In Dubai | Novomed


Patient Coordinator Jobs In Dubai | Novomed

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  • Assist in scheduling and confirming patient appointments, check-ups and physician referrals.
  • Interview patients to complete insurance and privacy forms
  • Verify patient’s eligibility and benefits with Insurance Companies.
  • Answer telephone calls and direct them to appropriate staff.

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  • Identify and assess customers’ needs to achieve customer satisfaction and to generate sales leads.
  • Provide product/services information about Novomed Centers.
  • Take the extra mile to engage customers to turn their inquiry into sales
  • Resolve any problems that arise in a timely manner, and act as a mediator for the care and treatments that are being provided by Novomed to the patient.
  • Ensure excellent service standards and maintain high customer satisfaction

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  • Ensure that patients received the necessary referrals and were reminded of future appointments.
  • Ensure that the environment was kept clean to increase customers’ comfort.
  • Ensure that every patient was welcomed into the facility with courtesy.
  • Entrust with and maintain strict confidentiality with security and other sensitive matters.
  • Perform any other related duties and/or assignments as directed by the line manager.

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Beware of fraudsters

Recognize Common Scams

  1. Phishing Emails: Fraudsters often send emails that appear to be from legitimate companies, asking for personal information.
  2. Phone Scams: Scammers may call pretending to be from a government agency or well-known company, demanding money or personal details.
  3. Online Shopping Scams: Beware of deals that seem too good to be true on unfamiliar websites.
  4. Investment Scams: Offers of high returns with little risk are often fraudulent.

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Protect Your Information

  1. Do Not Share Personal Information: Never give out personal, financial, or login information over the phone or online unless you are sure of the recipient’s identity.
  2. Use Strong Passwords: Create complex passwords and update them regularly. Avoid using the same password for multiple sites.
  3. Enable Two-Factor Authentication: Adds an extra layer of security to your accounts.

Verify Authenticity

  1. Check Email Addresses and URLs: Fraudulent emails and websites often have slight discrepancies from the real ones.
  2. Research Before You Buy: Look up reviews and ratings of websites or sellers before making a purchase.
  3. Contact Companies Directly: If you receive an unexpected communication, use the contact information on the company’s official website to verify its authenticity.

Stay Informed

  1. Be Wary of Unsolicited Offers: If something seems out of the blue, it’s worth questioning its legitimacy.
  2. Educate Yourself: Stay updated on the latest scams by following news and alerts from consumer protection agencies.

What to Do If You’re Targeted

  1. Report It: Contact local authorities or consumer protection agencies to report the fraud attempt.
  2. Monitor Your Accounts: Keep an eye on your bank and credit card statements for any unauthorized transactions.
  3. Change Your Passwords: If you suspect your information has been compromised, update your passwords immediately.


  • Federal Trade Commission (FTC): Offers resources and a reporting mechanism for scams.
  • Better Business Bureau (BBB): Provides business ratings and scam tracker.
  • Consumer Financial Protection Bureau (CFPB): Protects consumers from financial fraud.

By staying vigilant and following these precautions, you can significantly reduce your risk of falling victim to fraudsters.

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