Patient Relations Executive Jobs in Dubai UAE 2023 | IHG Hotel

Provide end to end operational support to the patients including but not limited to insurance, appointments & invoicing and general customer service.

Job Responsibilities:

• Responsible for the accurate flow of medical information and patient data between physicians, patients and third-party payers with the use of accurate code to define diagnostics, treatments and procedures and to enter this information into a the facility’s database using medical coding protocol to produce a statement or claim.
• To act as a liaison between the facility and payment parties to investigate the claim, verify its information, and update the database in the instance that a claim is denied by the third-party payer.
• Review patient medical records
• Communicating with medical billing specialists to ensure treatment codes are accurately received

Job Requirements:

• Graduate Degree in any stream.
• Experience in all or any area of Insurance, Cash Handling, Customer Service & Invoicing.
• Fluency in English (speak, read and write).
• Arabic speaking skills will be an added advantage.