Program Manager Jobs in Dubai | Mandiant

  • Full Time
  • Dubai
  • Posted 1 month ago



As the site lead for the Mandiant Academy – Instructor Support Program Office, you will be responsible for the program management and coordination of the delivery of Mandiant Academy offerings to the client. The successful candidate will work with a sense of purpose and urgency, have the ability to prioritize tasks and meet deadlines, and demonstrate keen attention to detail resulting in the successful execution of customer engagements.


  • Responsible for the coordination between team members and stakeholders to schedule courses for both students and instructors
  • Ensure all instructors have access to all Mandiant Academy instructional materials
  • As the senior Mandiant Academy representative, will take ownership to develop, cultivate, and managing customer relationships
  • Responsible for the overall management of the Instructor Certification Program for new instructors
  • Ensure new instructor training opportunities are available and delivered according to the project timeline
  • Take ownership of the Mandiant Academy Learning Library and ensure access is available to students and instructors for course materials, exercise preparation, and lab materials
  • Ensure the student learning environment and cyber range is available for all courses delivered to the client
  • Manage vendor contracts and develop new contracts as necessary
  • Oversee and manage implementation improvements to Mandiant’s business processes, methodologies, and client communication methods
  • Use formal project management skills in planning, tracking, and reporting on program progress for both students and instructors
  • Ensure course surveys and certificates are sent, data is captured, and critical feedback is escalated as appropriate in a timely manner
  • Support internal stakeholders through OpenAir assignment management and communication of course status updates as detailed are solidified
  • Lead the development of processes, tools, and policies to ensure consistent project management across all education projects for the client
  • Define internal standards and processes for program development and monitoring
  • Provide metrics and reporting of major program milestones both internally and to the customer
  • Drive program optimization and process efficiency


  • Ability to oversee multiple concurrent projects
  • Experience managing projects for a professional services organization
  • Technical understanding of cybersecurity concepts
  • Ability to interface effectively with C level personnel
  • Strong written and verbal communication skills

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