Raffles Dubai Careers | Raffles Club Agent Jobs 2022

Description:

To be responsible for all activities relevant to Raffles Club guests such as the reception, private check in / out, cashiering, foreign exchange and assisting guests with inquiries.

Job Responsibilities:

• Greet guests at all times in a friendly and helpful manner
• Register and room all Raffles Club guest arrivals according to established procedures
• Perform check-in, check-out and room change procedures and ensure all data is accurately entered into the hotel system
• Liaise closely with Butlers to escort and do follow-ups on guest requests or requirements

Job Requirements:

• Post Secondary school education or Diploma from School for Tourism & Hotel Management
• Minimum 1 – 2 years’ relevant experience in customer service/guest relations
• High level of integrity, enthusiasm, dedication, support for continuous improvement
• Good knowledge of Front Office and F&B Operations