Relationship Associate Officer Jobs In Sharjah | Tanfeeth
Tanfeeth
Relationship Associate Officer Jobs In Sharjah | Tanfeeth
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The job holder is responsible for offering customers financial guidance, advising on suitable products and services, and assisting with their banking needs. The role requires the job holder to provide customers with information on financial products and services and also explore opportunities for cross-selling during customer interactions. The job holder should combine meeting financial targets with providing excellent customer service in order to achieve their set targets.
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Responsibilities
- Make 40 – 70 fresh outbound calls to generate new sales.
- Generate possible customer’s leads.
- Describe products and services to customer to create interest in purchasing a selective product.
- Respond to queries with regards to products being promoted.
- Enter customer information into the CRM and update where necessary.
- Involve DSF (Direct Sales Force) whenever needed.
- Follow-up on initial contacts as required to close the sale.
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Requirement
- Complete call logs and reports.
- Other duties as assigned.
- Focus on day to day operations and ensure that targets for the day are being met
- Identify proactively opportunities to improve performance and create actionable plans that drive results
- Take customer calls and ensure that they are handled to satisfaction
- Ensure Tanfeeth OM is applied in the unit’s daily activity
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Beware of fraudsters
Recognize Common Scams
- Phishing Emails: Fraudsters often send emails that appear to be from legitimate companies, asking for personal information.
- Phone Scams: Scammers may call pretending to be from a government agency or well-known company, demanding money or personal details.
- Online Shopping Scams: Beware of deals that seem too good to be true on unfamiliar websites.
- Investment Scams: Offers of high returns with little risk are often fraudulent.
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Protect Your Information
- Do Not Share Personal Information: Never give out personal, financial, or login information over the phone or online unless you are sure of the recipient’s identity.
- Use Strong Passwords: Create complex passwords and update them regularly. Avoid using the same password for multiple sites.
- Enable Two-Factor Authentication: Adds an extra layer of security to your accounts.
Verify Authenticity
- Check Email Addresses and URLs: Fraudulent emails and websites often have slight discrepancies from the real ones.
- Research Before You Buy: Look up reviews and ratings of websites or sellers before making a purchase.
- Contact Companies Directly: If you receive an unexpected communication, use the contact information on the company’s official website to verify its authenticity.
Stay Informed
- Be Wary of Unsolicited Offers: If something seems out of the blue, it’s worth questioning its legitimacy.
- Educate Yourself: Stay updated on the latest scams by following news and alerts from consumer protection agencies.
What to Do If You’re Targeted
- Report It: Contact local authorities or consumer protection agencies to report the fraud attempt.
- Monitor Your Accounts: Keep an eye on your bank and credit card statements for any unauthorized transactions.
- Change Your Passwords: If you suspect your information has been compromised, update your passwords immediately.
Resources
- Federal Trade Commission (FTC): Offers resources and a reporting mechanism for scams.
- Better Business Bureau (BBB): Provides business ratings and scam tracker.
- Consumer Financial Protection Bureau (CFPB): Protects consumers from financial fraud.
By staying vigilant and following these precautions, you can significantly reduce your risk of falling victim to fraudsters.
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