Reservations Agent Jobs in Abu Dhabi | Rotana Careers
Rotana
Reservations Agent Jobs in Abu Dhabi | Rotana Careers
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Description:
As a Reservations Agent you are responsible to maintain effective communication on all reservations made to ensure smooth and efficient service delivery and your role will include key responsibilities such as/.
Job Responsibilities:
- Process and confirm guest room reservations made by clients on the phone, letter or fax.
- Input all reservations into the computer, recording all pertinent information and attend to inquiries, complaints and requests regarding reservations.
- Remain up to date with all the promotions in and around the hotel and follow established procedures to process all room reservations, rates, confirmations, hotel facilities, etc.
- Maintain established filing system for all correspondence and collate reports as required by Reservations Manager or Supervisor.
- Organize visa request for hotel guest as per hotel policy and up-sell whenever an opportunity is identified.
Job Requirements:
- You should have a diploma / degree within the hospitality field and previous experience in hotel reservations. You must be a computer literate with excellent communication skills, written and oral proficiency in English,
- While additional language skills are an asset.
To apply for this job please visit www.rotanacareers.com.
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