Reservations Agent Jobs In Dubai UAE 2023 | Pullman

Reservations Agent Jobs In Dubai UAE 2023 | Pullman

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Description:

Themes from the adventurer Ibn Battuta’s travels influence the architecture and style of the property, with intricate design. This 5-star hotel in Dubai is ideally located for travelers who wish to take advantage of all Dubai has to offer, with shopping and beaches close by. For travelers seeking freedom, independence, and space. Oaks Hotels & Resorts offers spacious contemporary serviced studios and suites across Australia, New Zealand, Asia, and the Middle East. Effortless short or long stays unfold with peace of mind and all the essential comforts.

Job Responsibilities:

• Maintain effective office administrative procedures
• Adhere to all Standard Operating Procedures.
• Take personal responsibility for driving upselling and achieving set revenue targets by months.
• Be fully aware at all times of the Selling Strategy, rates, packages, groups, and booking status of the hotel.
• Process and respond within 24 hours to all reservation requests and inquiries according to company standards.
• Handle daily trace/follow-up reports according to departmental requirements.
• Check expected arrivals 1, 3, and 7 days prior according to SOP and reconfirm bookings.

Job Requirements:

• Three years’ experience in hotel reservation and room divisions.
• At least one year of experience in the Front Office or Reservations department
• Familiar with the hotel operations available technology (PMS & RMS) and all distribution channels.
• Understand the dynamics of regional & local markets, local competitors, and events of the destination.
• Additional language is advantage, preferably Arabic Speaker