Reservations Agent | Rotana Careers 2022

Rotana

1- Reservations Agent
Job: Full Time
Location: Abu Dhabi, UAE

Description:

As a Reservations Agent you are responsible to maintain effective communication on all reservations made to ensure smooth and efficient service delivery

Job Responsibilities:

  • Process and confirm guest room reservations made by clients on the phone, letter or fax
  • Input all reservations into the computer, recording all pertinent information and attend to inquiries, complaints and requests regarding reservations
  • Remain up to date with all the promotions in and around the hotel and follow established procedures to process all room reservations, rates, confirmations, hotel facilities, etc.
  • Show complete product knowledge, understand rate structure and apply rate management

Job Requirements:

  • You should have a diploma / degree within the hospitality field and previous experience in hotel reservations.
  • You must be a computer literate with excellent communication skills, written and oral proficiency in English, while additional language skills are an asset.

To apply for this job please visit www.rotanacareers.com.

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