Restaurant Manager- Pacific Groove Job at DAMAC Careers

DAMAC Careers is Hiring the following Staff- Restaurant Manager- Pacific Groove Job at DAMAC Careers

About DAMAC

DAMAC Properties is an Emirati property development company, based in Dubai, in the United Arab Emirates. In January 2015, DAMAC Properties was publicly listed on the Dubai Financial Market.

Job Description

Oversees food preparation, ensuring compliance with health, safety, food handling, and hygiene standards. Ensures customer satisfaction with all aspects of the restaurant and dining experience. Handles customer complaints, resolving issues in a diplomatic and courteous manner.

Job Responsibilities

• Take responsibility for the business performance of the outlet
• Take responsibility for the qualitative performance of the outlet
• Actively support the hotel’s team culture, and help to achieve the hotel’s vision, goals and values
• Handle day to day management activities
• Establish shift pattern organization
• Plan and coordinating menus with the chef
• Ensure that outlet’s  team  has good knowledge of food and beverage
• Ensure that all colleagues  act in accordance with Paramount Hotel standards
• Ensure all equipment is in good condition and correct  training for its use is arranged
• Ensure all daily meetings are arranged and conducted
• Attend all training sessions arranged by the hotel
• Carry out other duties as and when requested by management
• Ensure time and attendance sheets and holiday planners are accurately maintained and distributed to F&B Manager when appropriate
• Ensure that outlet operates efficiently and profitably while maintaining standards in terms of food, service, health & safety and reputation
• Analyse and plane outlet sales levels and profitability
• Organize marketing activities and promotional events in cooperation with the Marketing and Communication Department
• Prepare reports at the end of the shift/week, including colleague control, cost of sales control and sales
• Create and execute plans for department sales, profit and team development
• Set budgets and/or agreeing them with senior management
• Ensure guests preferences are remembered by colleagues
• Ensure  reservations, greeting, seating and taking orders by staff are all done to paramount Hotel standards
• Develop outlet up-selling strategy and communicate to all relevant team
• Ensure food and beverages are presented to guests according to the standards of the outlet
• Ensure guests’ satisfaction  is met by every member of staff
• Develop a strategy for handling special requests and VIPs
• Deal with guest complaints in a timely manner and update F&B Manager where appropriate

Job Requirements

• Minimum of 2 years’ experience in a similar position, preferable in luxury hotel/restaurant environment
• Experience working in a multi-cultural environment
• Organized and well planned
• Able to work with speed and efficiency throughout maintaining positive attitude
• Bachelor’s degree in hospitality or other related field is desirable
• Fluent in spoken and written English
• MS Program (Word, Excel, PowerPoint), Micros System