Rooms Division Controller Jobs in Dubai | Mövenpick Hotel Jobs 2022

Mövenpick Hotel

1- Rooms Division Controller
Job: Full Time
Location: Dubai, UAE


As a Rooms controller, your main duty is to support the front office operation on planning the pre arrival of the guests. Rooms Controller has a friendly and outgoing personality, and is genuinely interested in meeting and serving guests and supporting the team.

Job Responsibilities:

  • Actively elicit guest feedback and preferences, regarding hotel services and ensure action is initiated on the same to maximize guest satisfaction.
  • Follow up on guest needs and handle all related issues
  • Provide information on resort services and facilities, as well as local attractions and general enquires as requested.
  • Arranging rooms for guests and groups which they expected in a friendly and caring manner according to Anantara procedures and standards.

Job Requirements:

  • Service focused personality is essential; experience is an asset
  • Prior experience working with Opera or a related system
  • Fluency in Russian language

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