Sales Agent Jobs in Abu Dhabi | Etihad Careers

Description:

Handle direct bookings from SMEs/Corporates, Embassy, the Travel Trade and sponsorship bookings, identifying and pursuing all potential opportunities to exceed revenue targets.

Job Responsibilities:

• Keep up to date on EY products, services, policies and procedures as well as Etihad’s current fares, promotional offers and tactical fares to ensure accurate information and correct implementation.
• Maintaining client records in Salesforce.com, process waivers and favors such as up-grade, excess baggage etc.
• Be pro-active in meeting customer requirements wherever possible. Recognize potential business opportunities and turn into revenue. Handle area’s GSA queries for bookings and ticketing.
• Take ownership of existing direct Corporate accounts, accessibility for emergencies over the weekend and looking for continuous opportunities to upsell.

Job Requirements:

• High School or Equivalent Diploma
• Two years airline or travel agency experience