Delivery Hero
Salesforce Administrator Jobs In Dubai | Delivery Hero
Responsibilities:
- Customize Salesforce fields, page layouts, record types, searching, list views, queues, reports, and dashboards.
- Maintain security such as user accounts, mobile user accounts, sharing rules, user roles, user profiles, field-level security, content folder rights, groups, list view rights.
- Maintain overall system configuration, change control, and enhancements.
- Assist in developing and maintaining documentation on processes, policies, application configuration, and help related materials.
- Manage operational requests and troubleshoot issues, working with diverse user groups and potentially with business leaders.
- Act as a point of contact for Salesforce Users and Country MDs.
- Manage instance to ensure data integrity, security and daily basic audits.
- Assists in conducting training of Business Owners for new features and help with roll-out.
- Present changes/system enhancements and overall training to diverse audiences.
- Manage mass imports and exports of data.
- Provide high-quality support via ticket system.
- Develop best practices for reporting, access models, SSO strategies and audit controls.
- Master of governance limits and overall platform scalability (with Product, Developers).
- Develop best practices for emergency procedures around Salesforce.
- Undertake additional projects as directed by management.
- Point – and – Click Automations
Requirements:
- 2+ years technical support for web-based applications or similar.
- 2+ years of previous experience as a Salesforce Administrator in a large company, ideally with a multi-national User/business base, ideally with some form of people management.
- B.S. or a B.A. college degree or commensurate work experience.
- Working knowledge of relational database design concepts and data management.
- Well-versed in agile methodology/processes.
- Basic understanding of Salesforce coding (APEX, Java etc.).
- Basic understanding of Salesforce integration options.
- Expert understanding of Salesforce Sales and Service Cloud that is always kept at the highest level.
- Proficiency with data manipulation tools and uploading techniques (Data Loader, Workbench, Excel, Plug-Ins).
- Analytical business process development skills and problem solving skills.
- Ability to troubleshoot system, process and data issues.
- Open to discussions, team-oriented.
To apply for this job please visit uaejobbank.info.