Salesforce Administrator Jobs In Dubai | Delivery Hero

Delivery Hero

Salesforce Administrator Jobs In Dubai | Delivery Hero

 

Responsibilities:

  • Customize Salesforce fields, page layouts, record types, searching, list views, queues, reports, and dashboards.
  • Maintain security such as user accounts, mobile user accounts, sharing rules, user roles, user profiles, field-level security, content folder rights, groups, list view rights.
  • Maintain overall system configuration, change control, and enhancements.
  • Assist in developing and maintaining documentation on processes, policies, application configuration, and help related materials.
  • Manage operational requests and troubleshoot issues, working with diverse user groups and potentially with business leaders.
  • Act as a point of contact for Salesforce Users and Country MDs.
  • Manage instance to ensure data integrity, security and daily basic audits.
  • Assists in conducting training of Business Owners for new features and help with roll-out.
  • Present changes/system enhancements and overall training to diverse audiences.
  • Manage mass imports and exports of data.
  • Provide high-quality support via ticket system.
  • Develop best practices for reporting, access models, SSO strategies and audit controls.
  • Master of governance limits and overall platform scalability (with Product, Developers).
  • Develop best practices for emergency procedures around Salesforce.
  • Undertake additional projects as directed by management.
  • Point – and – Click Automations

Requirements:

  • 2+ years technical support for web-based applications or similar.
  • 2+ years of previous experience as a Salesforce Administrator in a large company, ideally with a multi-national User/business base, ideally with some form of people management.
  • B.S. or a B.A. college degree or commensurate work experience.
  • Working knowledge of relational database design concepts and data management.
  • Well-versed in agile methodology/processes.
  • Basic understanding of Salesforce coding (APEX, Java etc.).
  • Basic understanding of Salesforce integration options.
  • Expert understanding of Salesforce Sales and Service Cloud that is always kept at the highest level.
  • Proficiency with data manipulation tools and uploading techniques (Data Loader, Workbench, Excel, Plug-Ins).
  • Analytical business process development skills and problem solving skills.
  • Ability to troubleshoot system, process and data issues.
  • Open to discussions, team-oriented.

To apply for this job please visit uaejobbank.info.

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