Senior Accounts Assistant Jobs in Dubai | The Emirates Group Jobs

The Emirates Group

1- Senior Accounts Assistant
Job: Full Time
Location: Dubai, UAE

Job Responsibilities:

  • Process refund of direct/indirect sales channels documents for requests submitted by customers in line with the corporate policy. This involves fare, refund and tax computation based on pricing circulars, fare verification in GDS, refund calculations and tax verification as per IATA rules.
  • Review local approvals for refund of visa, group deposit EMDs, cancel active bookings & change e-ticket status for refund requests submitted.
  • Handle refund emails from customers (passengers). Liaise with internal commercial & financial departments for refund related matters.
  • Liaise and support Head Office & other global business teams for refund activities, queries, complaints, and claims.

Job Requirements:

  • Graduate (Commerce preferred but others may apply)
  • Experience of at least 3 years fares/refunds computation
  • Good Communication skills
  • Proficiency in the use of MS office applications and Oracle Finance

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