Senior Catering Support Officer Jobs in UAE | Royal Jet Jobs 2022

Royal Jet

1- Senior Catering Support Officer
Job: Full Time
Location:  UAE


Responsible in providing 24/7 catering and logistics support to the RoyalJet Cabin Crew team to ensure smooth operation of all flights and ensure seamless service to our Guests, in order to ensure 24-hour support, the SCSO (Senior Catering Support Officer) is to operate on shift duty pattern to ensure required coverage.

Job Responsibilities:

  • Responsible for preparing catering orders and forwarding the finalized orders to the catering agents at base and at outstations in coordination with the pursers, cabin crew as per the VIP customer profile and RoyalJet catering standards.
  • Responsible for acquiring and maintaining a database of menus and pricing from all destinations, so that required catering is planned according to the provided menu/ pricing.
  • Follow-up on daily flight movement (i.e. AIMS, NCFs and NCMs) and coordinate with handlers/ caterers / hotels / restaurants at base and down-route.
  • Liaise with appointed stakeholders / vendors at base and down route (i.e. flower vendor, dry stores, commissary services, catering companies, hotels, restaurants, etc.) ensuring the required uplifts are planned, communicated and onboard.

Job Requirements:

  • Catering / Hotel / Hospitality / Customer Service background and experience; aviation background with at least 3 years in a similar role preferred.
  • Hands on experience in development of in-flight catering menu and catering logistics knowledge and skills.
  • Have had Hospitality Training and Airline Catering knowledge.
  • Knowledge on airport and customs procedures.

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