Senior Product Specialist Neurology – Rare Disease Jobs In Dubai UAE | AstraZeneca

Senior Product Specialist Neurology – Rare Disease Jobs In Dubai UAE | AstraZeneca

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Description:

AstraZeneca is a global, science-led, patient-focused biopharmaceutical company that focuses on the discovery, development, and commercialization of prescription medicines for some of the world’s most serious diseases. But we’re more than one of the world’s leading pharmaceutical companies.

Responsibilities:

• Troubleshooting and resolving IT issues in a timely manner.
• Communicating with coworkers to diagnose problems.
• Installing and configuring hardware and software.
• Talking coworkers through the process of fixing technical issues.
• Prioritizing your workload to ensure the most critical issues are resolved first.
• Documenting common support procedures that coworkers can follow.
• Providing support remotely when necessary.

Requirements:

• Degree in computer science or information technology preferred.
• Microsoft certification is advantageous.
• Previous experience in a technical support role.
• Experience with remote desktop applications.
• Strong analytical and problem-solving skills.
• Good communication skills, both written and verbal.
• Excellent interpersonal skills.