Senior Solution Consultant – Alliances & Channel

  • Full Time
  • Dubai
  • Posted 2 months ago


Job Description

As a member of our Alliances and Channel (ACE) Solution Consulting team, you will have a major impact on our future success by supporting Employee Experience, Customer Workflow, ITX Solution Sales. You will responsible for assisting in the success of our partners in your region. Ability to build propositions based on the ServiceNow solutions in collaboration with our partners. The role will require a mix of hands-on technical and consultative engagements who can go wide and deep on solution delivery and solution positioning during sales cycles.

Job Responsibilities:

  • Support product sales as a technical and domain expert of a client-facing sales team
  • Lead discovery workshops to determine customers’ challenges and give product demonstrations to align our solution with customer needs
  • Answer product feature and technical questions from customers, channel partners and ServiceNow colleagues
  • Provide feedback to product management about product enhancements that can address customer needs and provide additional value
  • Share and learn best practices and re-usable assets with other Solution Consultants to enhance the quality and efficiency of the team
  • Stay current on competitive analysis and market differentiation
  • Support marketing events including executive briefings, conferences, user groups, and trade shows

Job Requirements:

  • Experience in pre-sales solution consulting or sales engineering
  • Proficiency with the ServiceNow platform or technical expertise with cloud software solutions
  • Experience working collaboratively with product management, product marketing, partners, and professional services
  • Territory management skills, including pipeline building and working with Sales counterpart to guide execution excellence
  • Travel, as necessary

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