Service Advisor (Customer Service) Jobs in Ajman | Al Futtaim Careers

Al Futtaim

1- Service Advisor (Customer Service)
Job: Full Time
Location: Ajman, UAE


We are currently looking for competent & performance driven Service Advisors to work with our Aftersales Team in Ajman. Service Advisors are the first contact for customers in the Workshop, they are the image builder for the Service Department and present a picture of faith and confidence.

Job Responsibilities:

  • Attend promptly and greet with a smile
  • Ask Question and record customer requests without delay
  • Collect accurate symptoms of complaints from the customer for quick resolutions at workshop.
  • Empathize and clarify customer requests.

Job Requirements:

  • The ideal candidate for this role should possess at least a Higschool Diploma.
  • You should also be able to communicate effectively with strong customer service, analytical and communication skills.
  • You should be highly motivated and passionate about cars.

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