Service Advisor (Customer Service) Jobs in Dubai | Al Futtaim Careers

Al Futtaim

Service Advisor (Customer Service) Jobs in Dubai | Al Futtaim Careers

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We are currently looking for competent & performance driven Service Advisors (Customer Service) to work with our Toyota & Lexus Team across the UAE. Service Advisors are the first contact for customers in the Workshop, you are the image builder for the Service Department and present a picture of faith and confidence.

Job Responsibilities:
  • Ask Question and record customer requests without delay
  • Collect accurate symptoms of complaints from the customer for quick resolutions at workshop.
  • Empathize and clarify customer requests.
  • Check workshop situation and promise delivery time.
  • Check and ensure accordance of invoice and work performed.
  • Inform customer after work completion and agree pick up time.
Job Requirements:
  • Technical Diploma or High school graduate would be an ideal fit
  • Able to communicate effectively
  • Customer service experience will be an added advantage
  • UAE National with family book

To apply for this job please visit

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