Service Advisor (Customer Service) Jobs in Dubai | Al Futtaim Careers

For More Top Organization Jobs Click Here

Description:

We are currently looking for competent & performance driven Service Advisors (Customer Service) to work with our Toyota & Lexus Team across the UAE. Service Advisors are the first contact for customers in the Workshop, you are the image builder for the Service Department and present a picture of faith and confidence.

Job Responsibilities:

• Ask Question and record customer requests without delay
• Collect accurate symptoms of complaints from the customer for quick resolutions at workshop.
• Empathize and clarify customer requests.
• Check workshop situation and promise delivery time.
• Check and ensure accordance of invoice and work performed.
• Inform customer after work completion and agree pick up time.

Job Requirements:

• Technical Diploma or High school graduate would be an ideal fit
• Able to communicate effectively
• Customer service experience will be an added advantage
• UAE National with family book