Service Advisor Jobs in Dubai | Al Futtaim

Al Futtaim

1- Service Advisor
Job: Full Time
Location: Dubai, UAE

Description:

We are currently looking for competent & performance driven Service Advisors to work with to join our Al Futtaim Aftersales team in Dubai Investment Park (DIP) & Silicon Oasis Service Advisors are the first contact for customers in the Workshop, they are the image builder for the Service Department and present a picture of faith and confidence.

Job Responsibilities:

  • Ask Question and record customer requests without delay
  • Collect accurate symptoms of complaints from the customer for quick resolutions at workshop.
  • Empathize and clarify customer requests.
  • Check workshop situation and promise delivery time.

Job Requirements:

  • Diploma or Degree in Technical school / Certificate/ Diploma in Automobile / Mechanical Engineering
  • Minimum of 3 to 5 years’ experience in the automotive industry or similar role.
  • A broad based knowledge to service as a reliable consultant is absolutely essential for this role
  • Able to provide up-to-date technical information in response to customer inquiries.

To apply for this job please visit www.afuturewithus.com.

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