Service Advisor Jobs in Dubai | Al Futtaim

Al Futtaim

1- Service Advisor (x3)
Job: Full Time
Location: Dubai, UAE


Service Advisors are the first contact for customers in the Workshop, they are the image builder for the Service Department and present a picture of faith and confidence.

Job Responsibilities:

  • Ask Question and record customer requests without delay
  • Collect accurate symptoms of complaints from the customer for quick resolutions at workshop.
  • Empathize and clarify customer requests.
  • Check workshop situation and promise delivery time.

Job Requirements:

  • Diploma or Degree in Technical school / Certificate/ Diploma in Automobile / Mechanical Engineering
  • Minimum of 3 to 5 years’ experience as a Service Advisor in a big automotive dealership
  • Technical knowledge – provide up-to-date technical information in response to customer inquiries
  • Strong English communications skills, Arabic speaker an added advantage!

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