1- Service Advisor – Toyota & Lexus
Job: Full Time
Location: Dubai, UAE
This is a full time permanent role with Al Futtaim Group. It will work 6 days a week with 1 day off. Working hours are from 8:30 am to 5:30 pm. You will also earn attractive incentive on your good performance.
- Ask Question and record customer requests without delay
- Collect accurate symptoms of complaints from the customer for quick resolutions at workshop.
- Empathize and clarify customer requests.
- Check workshop situation and promise delivery time.
- Technical Diploma or High school graduate would be an ideal fit
- Able to communicate effectively
- Customer service experience will be an added advantage