Service Advisor (x2) Jobs in Sharjah | Al Futtaim Careers
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We are currently looking for competent & performance driven Service Advisors to work with to join our Toyota & Lexus team in Sharjah & Dubai. Service Advisors are the first contact for customers in the Workshop, they are the image builder for the Service Department and present a picture of faith and confidence.
- Ask Question and record customer requests without delay
- Collect accurate symptoms of complaints from the customer for quick resolutions at workshop.
- Empathize and clarify customer requests.
- Check workshop situation and promise delivery time.
- Check and ensure accordance of invoice and work performed.
- Inform customer after work completion and agree pick up time.
- Minimum of 3 to 5 years’ experience as a Service Advisor in an automotive dealership.
- Technical knowledge provides up-to-date technical information in response to customer inquiries.
- Excellent customer service, willing to go the extra mile.