Service Advisor (x2) Jobs in Sharjah | Al Futtaim Careers

Al Futtaim

Service Advisor (x2) Jobs in Sharjah | Al Futtaim Careers

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Description:

We are currently looking for competent & performance driven Service Advisors to work with to join our Toyota & Lexus team in Sharjah & Dubai. Service Advisors are the first contact for customers in the Workshop, they are the image builder for the Service Department and present a picture of faith and confidence.

Job Responsibilities:
  • Ask Question and record customer requests without delay
  • Collect accurate symptoms of complaints from the customer for quick resolutions at workshop.
  • Empathize and clarify customer requests.
  • Check workshop situation and promise delivery time.
  • Check and ensure accordance of invoice and work performed.
  • Inform customer after work completion and agree pick up time.
Job Requirements:
  • Minimum of 3 to 5 years’ experience as a Service Advisor in an automotive dealership.
  • Technical knowledge provides up-to-date technical information in response to customer inquiries.
  • Excellent customer service, willing to go the extra mile.

To apply for this job please visit www.afuturewithus.com.

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