Service Advisors Jobs in Dubai | Al Futtaim Automotive Jobs
1- Service Advisors | AL Futtaim Automotive
Job: Full Time
Location: Dubai, UAE
We are currently looking for competent & performance driven Service Advisors to work with to join our Lexus team in Dubai. Service Advisors are the first contact for customers in the Workshop, they are the image builder for the Service Department and present a picture of faith and confidence.
- Ask Question and record customer requests without delay
- Collect accurate symptoms of complaints from the customer for quick resolutions at workshop.
- Empathize and clarify customer requests.
- Check workshop situation and promise delivery time.
- Check and ensure accordance of invoice and work performed.
- Inform customer after work completion and agree pick up time.
- Minimum of 3 to 5 years’ experience as a Service Advisor in an automotive dealership.
- Technical knowledge provides up-to-date technical information in response to customer inquiries.
- Excellent customer service, willing to go the extra mile.
Beware of recruitment scams
There has been an increase in reports of recruitment scams in UAE. These scams often involve fraudulent offers of employment with Al Futtaim, or other companies operating in UAE. The scammers may contact victims by email, social media, or phone, and may even go so far as to set up fake websites and social media profiles purporting to be Reyada Medical Centre. They may offer victims positions that do not exist or require them to pay a fee in order to secure the job. Al Futtaim Centre does not charge any fees for recruitment or employment. We also do not use any third-party recruitment agencies. If you are contacted by anyone purporting to be representing Reyada Medical Centre and asking for a fee in order to secure a job, please do not hesitate to report this to the authorities.