Service Design Manager Jobs in Dubai | Transguard

Transguard Group

1- Service Design Manager
Job: Full Time
Location: Dubai, UAE

Job Responsibilities:

  • Study corporate challenges, developments, and operations from a broad perspective, and discuss their broader ramifications and long-term outcomes.
  • Understand and concisely explain how the company must evolve from a human-centered, user-experience, technology, and business standpoint.
  • Create future product and service concepts that inspire customers and meet their evolving needs.
  • Work with research and qualitative insight to design solutions and strategic propositions in cooperation with stakeholders and Business units.

Job Requirements:

  • Minimum 5+ years of professional experience in the field of service design that includes multiple touchpoints.
  • Knowledge of areas of expertise within the broader design environment, such as design research, design strategy, and prototyping; readiness to widen individual’s skill set into adjacent specialties.
  • Excellent relationship-building skills, including the ability to engage a wide range of stakeholders and subject matter experts and earn their co-ownership in the service resolution.
  • Demonstrate strong competency in audience interaction while presenting design concepts to stakeholders.

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