Service Leader – Horizon Club Jobs in Abu Dhabi | Shangri-La

Shangri-La Hotel

1- Service Leader – Horizon Club
Job: Full Time
Location: Abu Dhabi, UAE

Job Responsibilities:

  • Interact with Horizon Club members and understand their needs.
  • Be available and on hand to help guests with all queries/requests.
  • Work with Club Lounge colleagues to keep excellent service standards.
  • Make the check-in process seamless.
  • Ensure guest profiles are updated on a regular basis.

Job Requirements:

  • A passion for great service.
  • Desire to always deliver a five-star experience.
  • Ability to lead and inspire others in delivering a personalised service.
  • Efficiency and punctuality.
  • A warm and friendly character.

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