Service Reception Supervisor Jobs In Dubai UAE 2023 | Al-Futtaim

Service Reception Supervisor Jobs In Dubai UAE 2023 | Al-Futtaim

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By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day To Ensure courteous and professional handling of the customer during the latter’s visit to Toyota  workshops to guarantee Customer Satisfaction and Retention:/

What you will do:

• Ensures that Reception area is well managed and operates smoothly for high level of efficiency and customer satisfaction.
• Ensure high level of Customer Satisfaction for customer Retention and business development.
• Carry out pre-booking of vehicles for Service to ensure proper workshop loading.
• Ensure vehicle is received efficiently and in a professional manner to assure customer that his vehicle is in safe hands.
• Ensure job card is opened efficiently and accurately for quick and correct execution of the job and once the job is completed; raise necessary invoices to ensure timely delivery and collection of payment from customers.
• Ensure effective personal and telephonic communication with customers regarding charges, approvals and negotiations.