Hilton
Responsibilities:
- Supporting sales and defining suitable, customized service contract portfolio offerings through- VAS (value added services), replacements, advance services, product selection, Spares parts & digital offer-ings
- Ensuring to complete timely quotes, average response time for offers shall not exceed 2 days and sup-porting order handlers, receivables collection and project managers in execution where applicable
- Preparing technical and commercial offers for standard products/ spares and discussing with customer to finalize order
- Ensuring that we have professional templates and implementing a consistent offering touch and feel to the customer motion service as a whole
- Preparing spare part offers using ABB tools/ factory support and updating database (Customer, Sup-plier, Risk Review, ABB install base tools)
- Coordinating with service partners and team for training, price listing, offers, on time order booking, time sheet entry and revenues
- Participating in conferences, workshops, lunch and learn sessions and conduct training sessions for cus-tomers and key stakeholders
- Bachelor’s degree in engineering
- Minimum 5 years of experience in related field
- Good understanding of commercial terms and conditions
- Knowledge about drive-motor communication protocols to support development of power train and ABB Ability offerings
- Strong understanding of motors & drive as a system Relentless ownership, dedication and thoroughness
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