Social Intelligence Analyst Jobs In Dubai | The Emirates Group Careers

Social Intelligence Analyst Jobs In Dubai | The Emirates Group Careers

Job Responsibilities:

• Lead the work on social data mining and work closely with the insights and analytics team to deliver to business requirements. Champion analytical solutions to provide information and recommendations required for CCM&B to evaluate social interactions of our socially engaged consumer base.
• Streamline data across social & data platforms and present large volumes of social data in ways that are universally understandable, easy to interpret and enable users to spot patterns, trends and correlations through self-service business intelligence.
• Identify habits of our social engaged customers by analysing data and suggest ways to reach a broader audience. Collaborate with business teams to analyse and interpret social data patterns, understand correlations between data sets, gauge progress toward targets and to provide recommendations to improve social engagement.
• Build, maintain and develop a core suite of standardised, interactive dashboards, scorecards and reports for our social interactions that are aligned to the business measurement framework, using a range of business intelligence and data visualisation tools.

Job Requirements:

• Degree in Digital Marketing, Ecommerce, Computer Science, Maths or related quantitative field.
• 03+ Experience in social analytics and/or customer insights, with proven track of social analytics.
• Strong understanding of social data, digital interactions and user behaviour tracking for social platforms.
• Experience running a social listening and intelligence program for a large, global brand ideally in a travel or service industry.