Staff Travel Agent Jobs in Abu Dhabi | Etihad Airways Careers 2022

Etihad Airways

1- Staff Travel Agent
Job: Full Time
Location: Abu Dhabi, UAE


Liaise with Etihad staff to provide a consistently high quality and effective service when employees are using the travel benefits afforded to them. Ensure corporate policies and procedures are followed and deliver a cost-effective solution for duty and annual leave travel.

Job Responsibilities:

  • Serve Etihad & Other Airline employees through phone calls and emails. Understand their requirements and match these with available options from the Staff Travel Policies
  • Understand and explain the Staff Travel & Duty Travel Policy including its operational implementation and interpretation.
  • Ensure all booking and ticketing requests are processed quickly and accurately
  • Process requests made for Offline Annual Leave Tickets using knowledge to decide the most effective routing taking into consideration the total journey time and the cost to the company

Job Requirements:

  • College Diploma in general education or transportation studies.
  • Other airline or travel industry certifications and diplomas are a plus (IATA etc.).
  • Minimum 3 years of experience in reservations & ticketing or customer service.

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