
Starbucks
1- Online Trading Specialist
Job: Full Time
Location: Dubai, UAE
Description:
MENA’s Digital Customer Experience & Content team and support the expansion of digital commerce in our organization. The ideal candidate will have a strong commercial mindset, a deep knowledge of digital retail platforms, and an appreciation for creating engaging online experiences that delight our customers.
Job Responsibilities:
- Support the Online Trading Manager in developing an approach that places conversion, evaluation, and optimization at the heart of all marketing activities
- Act as a Subject Matter Expert for digital commerce and ensure that online channels are fully represented in the way we think about our customer journeys
- Ensure that our digital commerce platforms – delivery integrators platform, 3rd parties ecommerce platforms – are fully integrated with our range of offline and online touchpoints, and provide a consistent and engaging experience for our customers
- Collaborate with internal stakeholders (e.g., IT and supply chain) and third parties (e.g., our technology suppliers and delivery apps) to translate business requirements into well-developed, tailored solutions
Job Requirements:
- Over (2) years of digital commerce experience
- Experience of working with complex and evolving customer journeys from initial engagement to check-out and order fulfilment
- Experience of building successful working relationships with partners, providers, and agencies