The Emirates Group
Responsibilities:
- Provide technical input to assist with Capacity Management, IT Service Continuity and Availability.
- Ensure that assigned incidents are resolved within the agreed Service Levels and where applicable, workarounds are provided to minimise business impact.
- Ensure that assigned problems are defined and analysed in line with the Problem Management Process.
- Ensure that solutions to problems meet the architectural and security standards within the technology area and impact to the business is minimised.
To apply for this job please visit www.emiratesgroupcareers.com.