Telephone Operator (Chinese Speaker) Jobs In Dubai United Arab Emirates 2023 | RAFFLES

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RAFFLES

Job Description

  • Process all incoming and outgoing calls accurately and courteously
  • Ensure smooth internal telecommunication as per Raffles Standards
  • Accurately record and control wake-up calls
  • Assist guests with international calls and directory queries
  • Call guests by name whenever possible

Responsibilities:

  • Written and verbal communication skills in English and Chinese
  • Able to develop rapport with Colleagues and Management staff
  • Ability to work cohesively with co-workers as part of a team
  • Ability to focus attention on guest needs, remaining calm and courteous at all times
  • Ability to promote positive relations with all hotel guests & patrons
  • Able to exercise good judgment with difficult guests
  • Understanding and ability to work in a multi-cultural environment
  • Secondary Education or relevant qualifications in Hotel Management.

To apply for this job please visit www.careerjet.ae.

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