Telephone Operator Jobs in Dubai SOFITEL

1- Telephone Operator
Job: Full Time
Location: Dubai, UAE

Description:

First impressions are lasting. You are the beginning of an exceptional guest experience. As a Telephone Operator, you will be actively engage with the guests and service their needs that reflect our exceptional experience delivery.

Job Responsibilities:

• Receive each guest call in a professional, friendly and courteous manner.
• Ensure guests are greeted by name.
• Maintain an up to date knowledge of the hotel and local services.
• Maintain an awareness of guest profile through the Opera system.

Job Requirements:

• Minimum of one (1) year experience as a Telephone Operator.
• Ability to work under pressure and in a fast-paced environment.
• Ability to communicate effectively with the team and deliver consistently.