1- Telephone Operator
Job: Full Time
Location: Dubai, UAE
First impressions are lasting. You are the beginning of an exceptional guest experience. As a Telephone Operator, you will be actively engage with the guests and service their needs that reflect our exceptional experience delivery.
- Receive each guest call in a professional, friendly and courteous manner.
- Ensure guests are greeted by name.
- Maintain an up to date knowledge of the hotel and local services.
- Maintain an awareness of guest profile through the Opera system.
- Minimum of one (1) year experience as a Telephone Operator.
- Ability to work under pressure and in a fast-paced environment.
- Ability to communicate effectively with the team and deliver consistently.