Telephone Operator Jobs in Dubai SOFITEL


1- Telephone Operator
Job: Full Time
Location: Dubai, UAE


First impressions are lasting. You are the beginning of an exceptional guest experience. As a Telephone Operator, you will be actively engage with the guests and service their needs that reflect our exceptional experience delivery.

Job Responsibilities:

  • Receive each guest call in a professional, friendly and courteous manner.
  • Ensure guests are greeted by name.
  • Maintain an up to date knowledge of the hotel and local services.
  • Maintain an awareness of guest profile through the Opera system.

Job Requirements:

  • Minimum of one (1) year experience as a Telephone Operator.
  • Ability to work under pressure and in a fast-paced environment.
  • Ability to communicate effectively with the team and deliver consistently.

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