Telephone Operator Jobs in Dubai | Villa Rotana Jobs 2022

Villa Rotana

1- Telephone Operator
Job: Full Time
Location: Dubai, UAE

Description:

As a Telephone Operator you are responsible to handle every phone call with importance to provide professional and customer focused response to our guests, ensuring their stay will become a memorable experience.

Job Responsibilities:

  • Receive each guest call in a professional and friendly manner
  • Maintain effective communication with all related department to ensure smooth service delivery
  • Handle every query in a polite and courteous manner and exceed guest expectations
  • Ensure guests are greeted by name upon calling as per the Rotana Standard

Job Requirements:

  • You should ideally have a diploma / degree in the hospitality field with similar previous work experiences.
  • Excellent written and verbal English communication skills along with strong voice modulation abilities are essentials.
  • Computer literate and previous experiences with Opera are an advantage.
  • The ideal candidate will be customer driven and an extremely proactive and ‘switched on’ personality with an outgoing and approachable character.

To apply for this job please visit www.rotanacareers.com.

Job Overview
Job Location