Telephone Operator Jobs | MOVENPICK Jobs in Ras Al Khaimah

1- Telephone Operator
Job: Full Time
Location: Ras Al Khaimah, UAE

Description:

As a Telephone Operator, you will take care of the guests by answering to all the calls in our Royal Sevrice Center.

Job Responsibilities:

• Greet, respond to requests and coordinate with other departments while providing exceptional service
• Royal Service Center is a One Stop Shop and you will be assisting the guests for all room service orders as well as responding to all their queries and requests
• Take initiative to add a personalized experience
• Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay

Job Requirements:

• Should have min. 1 years of experience in similar role for a 5 Star Resort in UAE
• Being Multi-lingual i.e. Arabic / German/Russian / French languages would be a Plus
• Prior experience working with Opera/Micros is Mandatory
• Proven ability to build and maintain good relationships with all stakeholders