Ticketing Assistant- (Marine/SEAMEN tickets Experience Only)

GMS, Inc.

Ticketing Assistant- (Marine/SEAMEN tickets Experience Only)


Ideal candidate is an ambitious and hard-working agent with extensive professional experience in coordinating international travel for the maritime industry, including arranging ticketing, accommodation & documentation for shipping crews traveling to ports around the world.

Typical Job Duties Include

Requesting quotations from various marine travel agencies worldwide and successfully negotiating the best prices.

Arranging international visas and other documentation for crew travel such as crew change formalities, CDC document verification, OK TO BOARD paperwork, etc.

Building relationships with new marine travel agents and negotiating favorable terms.

Creating & implementing resourceful new ticketing strategies to reduce overall travel expenses and ensure more efficient travel booking procedures

Arranging accomodations & transportation for crew members at arrival and departure ports.

Coordinating with global port agents on crew travel requirements.

Assist with corporate travel of in-house staff as needed.


Degree qualified with at least 5 years’ experience at a reputed travel agency as a ticketing agent within the marine sector OR as an in-house agent at a shipping company managing crew travel.

IATA certified.

Global mindset with excellent knowledge of world geography, airport options & port destinations

Strong command over digital ticketing software & online travel programs. Proficient working knowledge of Amadeus software is a MUST.

Ability to work independently and efficiently with thorough attention to details

Excellent command over verbal and written communication skills in English.

Excellent organization and time management skills with the ability to meet strict deadlines

Flexibility with working hours if necessary to manage tight crew ticketing schedules

The scheduled date of joining is immediate for this position.


  • Challenging role with excellent opportunity to grow in a globally recognized, fast-expanding international organization.
  • An ethical, innovative, challenging, professional and rewarding work environment.
  • Modern offices in a modern city with good quality of life.

To apply for this job please visit gmsinc.zohorecruit.com.

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