United Bank Limited UBL Jobs Customer Care Officers

United Bank Limited UBL Jobs Customer Care Officers:

United Bank Limited (UBL) is looking to hire fresh and experienced individuals as Customer Care Officers. We are looking for committed and passionate individuals who are willing to be a part of the banking service industry.

If you have exceptional written and verbal communication skills, have a can-do service attitude and the confidence to undertake a challenge, then this is the place for you!

Key Responsibilities:

• Handle customer queries within the standard time, as defined by management
• Highlight issues and queries faced during complaint resolution to their respective team supervisors/ managers
• Monitor and follow up with the concerned department who are responsible for resolving complaints and to close the same on Complaint Management & Tracking System

Skills Required

· Customer focused
· Good communication skills
· Team player
· Adherence to high customer service standard

Eligibility Criteria

• Minimum Bachelor’s from a HEC Recognized Institute / University
• Fresh Graduates are encouraged to apply

Timing: Shift based
Location: Karachi & Islamabad

Only shortlisted profiles will be contacted.

“We welcome applications from talented resources irrespective of ethnicity, gender, religion and any disability. UBL is committed in promoting equality at the workplace and creating an inclusive culture.”