Virtual Customer Experience Jobs In Abu Dhabi,UAE | Talent Pal

Description:

Also known as CX specialists, customer experience specialists provide potential and existing customers with exceptional services. They identify customer needs, respond to customer queries, and collaborate with internal departments to optimize customer services and brand awareness.

About the job

• Get Matched to Relevant Jobs: Rank higher than other candidates and increase your chances of getting matched with jobs you love.
• Build a Job-Winning Portfolio: Create a portfolio that showcases your expertise through tangible, real-life projects.
• Gain Hands-on Experience: Acquire practical skills by working on projects that simulate actual industry scenarios

Requirments:

Customer service representatives help customers with complaints and questions, give customers information about products and services, take orders, and process returns.

Representative:

• Maintaining a positive, empathetic, and professional attitude toward customers at all times.
• Responding promptly to customer inquiries.
• Communicating with customers through various channels.
• Acknowledging and resolving customer complaints.
• Knowing our products inside and out so that you can answer questions.
• Processing orders, forms, applications, and requests.
• Keeping records of customer interactions, transactions, comments, and complaints.
• Communicating and coordinating with colleagues as necessary.
• Providing feedback on the efficiency of the customer service process.