Waiter / Waitress Jobs In Dubai | Mandarin Oriental Hotel Group

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An ideal candidate must have an experience working in a vibrant and upscale poolside environment. If you are a customer-oriented individual, with passion for delivering exceptional service in a relaxed and luxurious atmosphere, this is an exciting opportunity for you.

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Responsibilities

• Have a good understanding of the outlet’s concept and food and beverage offerings and be able to verbally explain those to guests.
• Ensure that mise en place is completed shift to shift and during service in order to provide an efficient service. This includes cleaning tasks in front and back of house as well as polishing and assembling of equipment.
• Be able to operate the required steps on the POS – point of sales system in order to process food and beverage orders.
• Be able to deliver service by understanding the guest requirements.
• Carry out all tasks in a friendly, courteous and efficient manner.

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Requirement

• Have a natural, warm smile and a friendly and passionate approach towards guests.
• Create WOW moments to surprise and delight guests in the Restaurants through gestures and other actions.
• Ensure customer satisfaction from arrival to departure in accordance to the MOHG Legendary Quality Experiences (LQEs), the MOHG Pillars and the respective service standards of MOQA.
• Report guest’s preference to superiors and act upon them whenever known.

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