Customer Manager Jobs In Dubai UAE 2023 | Boeing
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The main goal of Customer Success is helping
The main goal of Customer Success is helping Boeing customers meet, and surpass, their objectives at work. Customers expect Boeing to help them become better at their job and perform at a higher level for their company, and the Customer Success team helps them achieve that.
- Go above and beyond to ensure Boeing customers are actively working towards their goals and that they will be happy with the service provided. This includes customer training, on-going support, consultative calls, strategic planning, customer outreach and customer marketing.
- Identify, implement and optimize KPIs to understand customer usage, behaviors and red flags indicating potential customer churn.
- Review the customer accounts and customers’ ‘health score’ to increase user retention and decrease churn rates, along with increasing activation rates and customer satisfaction.
- 2-3 years of relevant Customer Success experience
- Be customer service oriented
- Be a team player who is able to build and maintain close relationships with a wide range of internal and external stakeholders
- Be passionate about technology
To apply for this job please visit informer.pk.