Customer Service Executive Jobs In Dubai UAE 2023 | Al Futtaim

On Mar 3, 2023

Full Time
Dubai UAE
Posted 1 year ago
25000 AED / Month

Al Futtaim

Customer Service Executive Jobs In Dubai UAE 2023 | Al Futtaim

For More Top Organization Jobs Click Here

Description:

Customer Service Executive Achieves monthly target to onboard customers to Online/Mobile application by actively encouraging all customers to use alternative channels such as ATM/CDM/Mobile/Online banking to reduce traffic in branch as well as call center calls & carryout online demonstration and assist with mobile app demo and customer download:/

Job Responsibilities:

Actively sell/cross-sell asset and liability products to new and existing customers
Prepare, assess and recommend loan product applications and maintenance requests and forward for approval to Consumer Processing Unit
Receive and process customer requests (e.g. account opening, NBAD online requests, returned cheque delivery, etc.)
Encourage customers to build their balances with the bank in order to migrate to higher customer programs
Generate leads for Elite and Elite Gold programs by referring eligible and potential customers to Elite lounges and centres
Educate Classic and Advantage customers about automated channels including ATM, call centre and NBAD online and promote their migration to these channels

Job Requirements:

Educate Classic and Advantage customers about automated channels including ATM, call centre and NBAD online and promote their migration to these channels
Attract new customers to branch through personal relations and existing customer referrals
Respond to call center regarding customer inquiries forwarded
Meet individual sales targets
Participate in and potentially lead daily retail sales team meetings

To apply for this job please visit www.linkedin.com.

Beware of fraudsters

Recognize Common Scams

Phishing Emails: Fraudsters often send emails that appear to be from legitimate companies, asking for personal information.
Phone Scams: Scammers may call pretending to be from a government agency or well-known company, demanding money or personal details.
Online Shopping Scams: Beware of deals that seem too good to be true on unfamiliar websites.
Investment Scams: Offers of high returns with little risk are often fraudulent.

Download CV: Click Here To Download Cv For Dubai & Across UAE Jobs

Protect Your Information

Do Not Share Personal Information: Never give out personal, financial, or login information over the phone or online unless you are sure of the recipient’s identity.
Use Strong Passwords: Create complex passwords and update them regularly. Avoid using the same password for multiple sites.
Enable Two-Factor Authentication: Adds an extra layer of security to your accounts.

Verify Authenticity

Check Email Addresses and URLs: Fraudulent emails and websites often have slight discrepancies from the real ones.
Research Before You Buy: Look up reviews and ratings of websites or sellers before making a purchase.
Contact Companies Directly: If you receive an unexpected communication, use the contact information on the company’s official website to verify its authenticity.

Stay Informed

Be Wary of Unsolicited Offers: If something seems out of the blue, it’s worth questioning its legitimacy.
Educate Yourself: Stay updated on the latest scams by following news and alerts from consumer protection agencies.

What to Do If You’re Targeted

Report It: Contact local authorities or consumer protection agencies to report the fraud attempt.
Monitor Your Accounts: Keep an eye on your bank and credit card statements for any unauthorized transactions.
Change Your Passwords: If you suspect your information has been compromised, update your passwords immediately.

Resources

Federal Trade Commission (FTC): Offers resources and a reporting mechanism for scams.
Better Business Bureau (BBB): Provides business ratings and scam tracker.
Consumer Financial Protection Bureau (CFPB): Protects consumers from financial fraud.

By staying vigilant and following these precautions, you can significantly reduce your risk of falling victim to fraudsters.

Take a Look at Other Relevant Job Listings!

Disclaimer

The information provided in this document is for educational and informational purposes only. It is not intended to be a substitute for professional advice or judgment, nor should it be relied upon as legal or financial advice. While efforts have been made to ensure the accuracy and completeness of the information, we make no representations or warranties, express or implied, regarding the completeness, accuracy, reliability, suitability, or availability of any information contained herein.

We do not accept any responsibility or liability for any loss, damage, or inconvenience caused as a result of reliance on any information provided in this document. Users are encouraged to verify any information provided and seek professional advice tailored to their specific circumstances.

By using this document, you agree to indemnify and hold us harmless from any claims, losses, liabilities, damages, and expenses (including legal fees) arising out of or in connection with your use of the information provided.

External Links Disclaimer

This document may contain links to external websites that are not provided or maintained by us. We do not guarantee the accuracy, relevance, timeliness, or completeness of any information on these external websites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Changes to This Disclaimer

We reserve the right to update or change this disclaimer at any time. Any changes will be posted within this document, and it is your responsibility to review this disclaimer periodically for updates. Your continued use of the information after any modifications to the disclaimer will constitute your acknowledgment and acceptance of the modified terms.