Customer Service/ Finance Jobs in Middlesex University in Dubai

On Mar 6, 2023

Full Time
Dubai, UAE
Posted 1 year ago
25000 AED / Month

Middlesex University Dubai

Customer Service/ Finance Jobs in Middlesex University in Dubai

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Description:

Job: The role will primarily be responsible for answering student-related finance queries verbally and in writing (via email), assisting with credit control collection calls, and data entry. We are looking for someone customer-focused, with great attention to detail, tenacious, with excellent English grammar, and capable of multi-tasking and working under pressure. This position is based at Middlesex University – Dubai, United Arab Emirates.

Responsibilities:

Handle Finance counter and Student Finance email
Respond to students’ email and telephone queries related to the outstanding balance
Respond to students’ requests for the special payment plan and follow up on missed instalments
Collection of students fee outstanding by sending fee reminders and consistent calls
Prepare Manual SOA and invoice as per student request necessary for the collection
Review of Monthly Aging Report and analyse the movement of receivables to improve the collection
Maintaining the prior year’s overdue receivables list, coordinating the collection email to be sent by the external legal consultants and identifying bad debts

Requirements:

Experience in Education / Finance environments desired.
ACCA, CA, or CPA qualification is desirable
Min. 2 years’ customer service experience
Experience working within the credit control section.

To apply for this job please visit mdx.zohorecruit.com.

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