Design Engineer Jobs in Dubai | Al Futtaim Careers
1- Design Engineer
Job: Full Time
Location: Dubai, UAE
The Genesys developer will be responsible for working on solutions and development of Genesys engage custom applications. The Genesys developer shall Analyze, Design, Build, test and deploy the software developed for Genesys Contact Center business of Al Futtaim Technologies. Development will primarily using Genesys Engage.
- Develop the IVR code from pre-defined requirements
- Designing and developing complex requirements to accomplish business goals
- Ensures that software is developed to meet functional, non-functional, and compliance requirements
- Ensures solutions are well designed with maintainability/ease of integration and testing built-in from the outset
- Continuously upgrade the skills by self-learning and on job training.
- Strong knowledge of Genesys contact Center technologies
- Solid skills in Java skills and/or J2EE
- 5+ years of experience with Genesys technologies, most importantly Composer (application development)
- Nice to have Routing, Reporting, SpeechMiner, Agent Desktop, InfoMart, Outbound Dialer experience